This Privacy Policy explains what personal data lotto prizes collects from players in the Philippines, how we use it, and the rights you have over your own information. We are committed to keeping your data safe and handling it responsibly at every step.
We only collect the information we genuinely need to run your account, process transactions, and comply with Philippine regulations. Nothing more.
When you register an account on lotto prizes, we collect basic identification details such as your full name, date of birth, email address, and contact number. We also collect financial information necessary to process deposits and withdrawals, including your preferred payment method details. During gameplay, we record transaction history, betting activity, and session data to maintain accurate account records and detect unusual patterns. If you contact our support team, we retain records of that communication to help resolve your query and improve our service. Device and browser information — such as IP address, operating system, and browser type — is collected automatically when you access the platform. We may also collect location data to verify that you are accessing the platform from within the Philippines, in line with our licensing requirements. All data collection is limited to what is strictly necessary for the purposes described in this policy.
Your personal data is used primarily to create and manage your lotto prizes account, process deposits and withdrawals in Philippine pesos, and verify your identity in line with our regulatory obligations. We use your contact details to send you important account notifications, such as transaction confirmations, security alerts, and updates to our terms or policies. Gameplay and transaction data helps us detect fraudulent activity, prevent money laundering, and ensure the platform remains fair and secure for all Filipino players. We may use aggregated, anonymised data to analyse platform performance and improve the overall user experience — this data cannot be used to identify you personally. If you have opted in to receive promotional communications, we may use your email address to send you relevant updates about new features or platform news; you can opt out at any time. We do not use your data to make automated decisions that have a significant legal or financial impact on you without human review. Your data is never sold to third parties for their own marketing purposes.
We share your personal data only with trusted service providers who assist in operating the platform, such as payment processors, identity verification services, and customer support tools — all of whom are bound by strict confidentiality agreements. Where required by Philippine law or a valid legal order, we may disclose your information to regulatory authorities, law enforcement agencies, or courts. We may share data with fraud prevention and anti-money laundering agencies to protect the integrity of the platform and comply with our licensing conditions. If lotto prizes undergoes a business restructure or acquisition, your data may be transferred to the new entity, and you will be notified of any material changes to how it is handled. We do not share your personal information with advertisers, data brokers, or any third party for commercial profiling purposes. All third-party service providers we work with are required to process your data only for the specific purpose for which it was shared and to maintain appropriate security standards. You can request a list of the categories of third parties with whom your data has been shared by contacting our support team.
lotto prizes uses cookies and similar technologies to keep you logged in, remember your preferences, and ensure the platform functions correctly on your device. Session cookies are temporary and are deleted when you close your browser, while persistent cookies remain on your device for a set period to improve your return experience. We also use analytics cookies to understand how players navigate the platform, which pages are most visited, and where technical issues may occur — this data is aggregated and does not identify you personally. You can manage or disable cookies through your browser settings at any time, though doing so may affect certain platform features such as staying logged in or loading your saved preferences. We do not use third-party advertising cookies or tracking pixels that share your browsing behaviour with external ad networks. Any changes to our cookie practices will be reflected in an updated version of this policy. If you have questions about specific cookies in use, you are welcome to contact our support team for clarification.
As a player based in the Philippines, you have the right to request access to the personal data we hold about you, and we will provide a copy within a reasonable timeframe upon verification of your identity. You may request that we correct any inaccurate or incomplete information in your account at any time by contacting our support team or updating your profile directly. If you believe your data is being processed unlawfully or that we no longer need it for the purpose it was collected, you may request that we delete it — subject to any legal retention obligations we are required to fulfil. You have the right to object to certain types of data processing, including direct marketing communications, and we will honour that request promptly. If you wish to transfer your data to another service provider, you may request a portable copy in a commonly used format. All data rights requests are handled free of charge and will be responded to within 30 days. To exercise any of these rights, please reach out to our support team using the contact details provided on this page.
We implement industry-standard security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using secure protocols, and sensitive account information is stored in encrypted form on our servers. Access to personal data within our organisation is restricted to staff who need it to perform their specific role, and all such staff are trained in data protection responsibilities. We conduct regular security reviews and vulnerability assessments to identify and address potential risks before they can affect our players. In the event of a data breach that poses a risk to your rights or freedoms, we will notify you and the relevant Philippine authorities as required by law, without undue delay. While we take every reasonable precaution, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password and to keep your login credentials confidential. If you suspect any unauthorised access to your account, please contact our support team immediately so we can take swift action.
We retain your personal data for as long as your account is active and for a period thereafter as required by Philippine law, including anti-money laundering and financial record-keeping regulations. Transaction records are typically retained for a minimum of five years following the date of the transaction, in line with standard regulatory requirements. If you close your account, we will delete or anonymise your personal data once the mandatory retention period has expired, unless we are required to keep it longer for legal or compliance reasons. Data collected for fraud prevention purposes may be retained for longer periods where there is a legitimate ongoing need to do so. We review our data retention practices periodically to ensure we are not holding information longer than necessary. Once the retention period ends, your data is securely deleted or anonymised so that it can no longer be linked back to you. You may request information about the specific retention period applicable to your data by contacting our support team.
We may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable Philippine regulations. The most current version will always be available on this page, with the effective date clearly indicated at the top. If we make a material change that significantly affects how we handle your personal data, we will notify you through your registered account or by email before the change takes effect. Continued use of the platform after an updated policy has been published constitutes your acceptance of the revised terms. We encourage you to review this page periodically so you are always informed about how your data is being handled. Previous versions of this policy are superseded by the most recently published version. If you have any concerns about a change to this policy, please contact our support team before continuing to use the platform.
If you have any questions about how lotto prizes handles your personal information, or if you would like to exercise any of your data rights, our support team is ready to help. You can also visit our FAQ page for quick answers to common questions about accounts, security, and platform policies.
For data-related requests, please include your registered email address and a brief description of your query so we can assist you as efficiently as possible.
Contact us at: [email protected]